SA home insurance

This sa home loan insurance is a waist of time they declined my claim but took my premiums they send u a accessors who told me that he was send to decline my claim and they did so thwy try to find faults not ro pay out and there access is very high im now going to tge property obudsman to lodge a formal complaint against them please dont be caught out u rather take it with wnyother company they take too long to finilize your claim and they dont keop u up dated with thw progess of your claim u finally get response wen its declined they are not professional if u have and insurance with them u rather shop around dont be caught wen u claim