1 reviews | Active since Oct 2016
RUDE, UNHELPFUL ROGUES
TERRIBLE SERVICE FROM SA HOME LOANS INSURANCE. DAMAGES CAUSED TO MY PROPERTY DURING THE STORM WE HAD IN DURBAN IS STILL NEED FIXED ALMOST TWO MONTHS LATER I CALLED SO MANY TIMES THEY KEPT TELLING ME THE CONSULTANT HANDLING MY CLAIM WAS NOT AVAILABLE THEY WOULD GET HER TO CALL ME BACK WHICH SHE NEVER DID . TODAY I WAS NOTIFIED THAT THEY WANT TO PAY ME A SETTLEMENT AMOUNT WHICH IS FAR LESS THAN THE DAMAGES. THE STAFF IS SO UNHELPFUL ESPECIALLY RUMESHNEE AND THE FLOOR MANAGER KAREEN ALL THEY SAY IS THAT THEY RESERVE THE RIGHTS. THEY NOT EVEN ASKING ME TO GET 3 QUOTES AND THEY WILL PAYOUT THE CHEAPEST QUOTE. I WAS TOLD RICHARD THE MANAGER WILL CALL ME BACK I WILL LIKE TO SEE IF THAT CALL EVEN COMES. PLEASE DO NOT TAKE A BOND WITH SA HOME LOANS TERRIBLE SERVICE I AM ACTUALLY CONSIDERING MOVING MY HOME LOAN TO ANOTHER COMPANY.
