FW
Faried W

1 reviews | Active since Oct 2024

16 Oct 2024, 11:17

Rool-up door got stuck in the rails. I had to grind the slats off to get out of my drive way. I discarded the slats, not knowing I had to keep it as evidence. My claim was initially not honored because for the lack of proof of the slats, even though the m

Very dissappointing and poor service (if any) from the claims department. Been treated like persona non grata. Trying since March to be assisted with a claim for my roll-up door.

Been sending e-mails to my supposedly consultant - clearly no response from her. Seriously considering to change my bondholder.

Faried Watson

0
Replies (1)
SA Home Loans
SA Home Loans's reply16 Oct 2024, 14:47
Official
Hi Faried. Thank you for getting in touch with us. We have escalated this to the relevant department and they will be in touch with you to discuss this matter further.

Regards
The SA Home Loans Team