Rejected claims by SA home insurance

SA home loans insurance is a waste of people s money I lodged a claim for my property that I have for two years and I paying insurance to two years they declined my claim which was valid I think they are take our money but don't want to pay they so unprofessional and ********* behaviour when it comes to the claim process they send me an accessor who told me that he was informed by SA home insurance to decline my claim and to find faults they don't want refund my premium and left me in doubt this not what I expected from them it's the worst insurance company I've ever felt with and I would not recommend them to anyone who will loose confidence don't be caught taking out insurance with them