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Sizwe M
1 reviews | Active since Jul 2024
24 Jul 2024, 09:51
Referred without my consent
I have a home loan with SA Homeloans and they are deducting from my persal and my employer only allows 30% to be deducted, so I accumulated arrears and they then assumed that I cannot pay my loan and referred me to debt review without my consent, now my personal details are with the debt review and they put my account under it without my consent.
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Replies (2)
SA Home Loans's replyOfficial
24 Jul 2024, 10:18Hi Sizwe. Thank you for reaching out to us regarding your home loan account. We sincerely apologise for the distress and inconvenience this situation has caused you. We understand how important it is to have control over your financial matters. Please be assured that we take your concerns very seriously. We want to review your account and the circumstances that led to this situation. We aim to work with you to find a solution that meets your needs and ensures your satisfaction. One of our dedicated team members will contact you shortly to discuss your account in detail and explore the best way forward.
SA Home Loans's reply24 Jul 2024, 10:18
Official
Hi Sizwe. Thank you for reaching out to us regarding your home loan account. We sincerely apologise for the distress and inconvenience this situation has caused you. We understand how important it is to have control over your financial matters. Please be assured that we take your concerns very seriously. We want to review your account and the circumstances that led to this situation. We aim to work with you to find a solution that meets your needs and ensures your satisfaction. One of our dedicated team members will contact you shortly to discuss your account in detail and explore the best way forward.
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Sizwe M's updateReviewer Update
24 Jul 2024, 11:36Thank you.
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Sizwe M's update24 Jul 2024, 11:36
Reviewer Update
Thank you.