poor service,*********** suppliers, total *******

We have been dealing with SA home loans for a few years now,we have consistently been having a problem with the geyser. Upon mnumerous unsuccessful attempts to get the geyser replaced by the insurance company,we eventually had somebody from waynes plumbing out to attend to the matter. He advised us that the geyser will operate properly.now its leaking again,damaging my cupboards,tiles etc &amp