MS
Marvin S

1 reviews | Active since Jul 2019

05 Jan 2026, 16:17

Poor Service and Delays

Extremely slow and Unprofessional assistance/ Service.

Service Agent, Nokwethemba Sikhakhana does not respond on emails or answer calls. Her tone and level of Service is putrid and desires a huge amount of improvement.

We send in required documents to her and only responds if and when we query. No updates given , we are extremely dissapointed with the level of service from SA Homeloans. We will definitely not endorse SA Homeloans or recommend them to anyone.

I am p****d off with all the delays in service, app**** around 10th December and process still not completed.

0
Replies (1)
SA Home Loans
SA Home Loans's reply06 Jan 2026, 07:42
Official
Hi Marvin. Thank you for bringing this to our attention. We have escalated this to the relevant team, and they will be in touch with you to discuss this matter further.

Warm Regards
The SA Home Loans Team