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josesenior.potgieter josesenior.potgieter

1 reviews | Active since Jun 2017

17 May 2024, 10:11

Poor communication

I paid my Bond final at 17/11/2023 I send form paid up home loan option on 17/11/23 Now I want to cancel my insurance policy with SA Home loans the end of May. Now the got problems that I have not send in paid up loan form The have not even send my Home owners paper yet From my side I can cancell the incuranse at SA home loans and take a insurance out at any company Now SA Homeloans has a problem with that My bond no is *** Mr J.J. Potgieter My loan account been closed on 17/11/23

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Replies (1)
SA Home Loans
SA Home Loans's reply17 May 2024, 10:28
Official
Hi Joseph. Thank you for getting in touch with us. We do apologise for your experience and we have escalated this to the relevant department a consultant will be in touch with you to assist you and streamline this process.