PATHETIC SERVICE FROM SA HOME LOANS

<p>My boundary walls and driveway have been severly affected by the flood on 26 July 2016. Everytime I call the Call Centre, I am being told that they are waiting for the Engineers Report and I have no choice but to wait. As for the person handling my claim, she has an attitude, when I ask why she does not call me to give me feedback, she says she sent me an email and that is communication. I called on 8 Aug 2016, 15 Aug 2016, 22, 23, 24, 25, 26, 31 Aug 2016 & 1st & 2nd Sept and most of the time I am being told they will get Priscilla Malindi to call me. She has not called me once. When I did get to call & speak to her she gives me her bad attitude. S A Homeloans service has always been pathetic to me and I am sick & tired and still waiting for my driveway and boundary wall to be fixed. My driveway can easily collapse but S A Home Loans simply don't care.Their claim call centre number is ***. My claim no is ********** .</p>