EC
Enver C
1 reviews | Active since Mar 2009
10 Jan 2020, 08:00
No Feedback -Pathetic Service
I logged an insurance claim on 11 Dec 2019. The assessor came out the next day. By the 30/ Dec I still hadnt received feedback so I email them. I only received feedback 02 Jan 2020 (no apology for the 3 week delay in giving me feedback) - the agent Leanne was probably on leave so the customer had to wait for her to get back. She tried calling but I was not avail so I rep**** to her email on 07Jan2020. Again no feedback to date.
The Claims dept is pathetic, there are always issues with them. I suggest that you find alternate insurance for your HOC - I definitely will be doing so!
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Enver C's updateReviewer Update
10 Jan 2020, 08:22I tried calling them now to get an updated HOC valuation amount and when you dial their 0860 number and chose option 2 and it tells you about their office hours, their system cuts the call. I tried twice and same story! W T F is going on at SAHL??????? No wonder your trust rating looks like ****en S H 1 T!!!!
EC
Enver C's update10 Jan 2020, 08:22
Reviewer Update
I tried calling them now to get an updated HOC valuation amount and when you dial their 0860 number and chose option 2 and it tells you about their office hours, their system cuts the call. I tried twice and same story! W T F is going on at SAHL??????? No wonder your trust rating looks like ****en S H 1 T!!!!