My approval is forever pending while the seller wants to pull out.

Hi my name is Lehlohonolo Vincent Daniel Lebopo ID NO *** Account number *** I've been applying at SA Home Loans since 11 March and my documents are not finalized I was told to wait for a call after 5 min even that 5 min but to be made to wait for something that will never happen it's humiliation on its own, such a big company humiliating it's customers because we don't have cash to buy houses so we being played here. It's been a month waiting for FICA approval or clearance because we not well informed about bond processes still being taken for a ride. The way the process is taking so long I was informed by the seller that she's found a cash buyer if I'm not taking thisatter further she will sell to cash buyer giving me Please assist my case Whatsapp *** email ***. I hope this matter reaches directors of SA Home loans because of such treatment I'm getting.