mr D S Klassen

Call Centre agents give contradicting advise to customers leading to compromising of customers and unnecessary stop order returns costing the customers . ONE COMPANY THREE DIFFERENT PIECES OF ADVISE. Call Centre agents reply to customers their own conflicting stories stories without reading the complaints and addressing it. Write replies as if the customers are stupid's. replies . Process of sending unverified information to credit voting agency leading to reputational damage and credit rating deteriorating to customers. I demand that my letter be answered by a level of competent management to respond and reply to my already logged complaint ref ***