Long overdue

Thank you to AS home loan for home loan approval which happened in January 2017.believe me i am still waiting for that house even today we talking 10months..my concern is why don't SA home loan make follow ups with their clients ? Why AS home loan agree to do business with very unprofessional contractors like Lavius properties?they are very unreliable and ************* cause they are full of empty promises as they have not kept their word the time i sign the CONTRACT Lavius properties promised to build the house within 6weeks which is now 10months.am emotionally drained by your client Lavius Properties as I don't have a place to stay whereelse SA home loan made it possible for me and my kids to have a roof but your CLIENT is not fulfilling