Insurance ***********?

Insurance referred a plumbing company that was *********** to install geyser. Now 3 years later geyser supposed to be under warranty is not. Plumber did not follow installation guidelines. Asking insurance to help sort issues since it was it was due to *********** plumber send previously by them, that is causing the issue now. So is insurance company *********** themselves, to have proper services deliverers to assist their clients. Reply via email fairly good but vague. When phoning person always busy. So day 3 and nothing sorted yet. Seems they just hope it goes away. Will make their problems less. Why would they care. They get their money every month. Really very disappointed this time, service really seem to be declining