Insensitive, selfish and unfair lending practice!!

SA homeloans is by far the worst bond originator ever, my ex and I divorced 4 years ago and since then I pleaded with them to reduce the installment, extend the term, or offer a solution the only thing they said was that the Bond Installment needs to be maintained, and since then I had to pay it on my own, if a bond was granted on two salaries at the inception of the Bond why isn't that considered when one party losses their income??? Why isn't it handle by case by case basis??? Why wasn't documents requested to confirm the loss of income??? Now they are threatening foreclosure!!! This is unfair lending practice and I will take it further because just as much as employment is verified when the Bond is granted, this must be assessed when the Bond goes into arrears, how is this fair to the consumer, how is this fair lending practice being displayed??? As a single mother who is responsible for her kids, being a responsible parent is not beneficial at this point because if this affects me negatively it will leave to me being declared bankrupt and not being able to work for my kids. How is this matter not taken into account. This can impact kids for a long time, something that was supposed to provide them with security 😡😡😡😡 noone at SA homeloans offered a solution or tried to assist, all they want is their installment. What a shame!!! I will never recommend your institution to anyone.