False promises, bad attitude.

Let me start off by saying that I've always been happy with SA homeloans, which is why I am sad about what transpired.<br> <br> I called SA homeloans to enquire about a further loan to extend my garage. We discussed the options (which were further loan 1 (R 48 000 @ 9%) and further loan 2 (R 100 000 @ 9%). I made sure that this wouldn't affect the rate and then went ahead with the application for further loan 2. When it was approved, I checked through the small print I saw that they were going to change my rate to 9.4%.<br> <br> When I called to ask about this I was told that only if I chose further loan 1 (R 48 000) would the interest rate stay 9%. I tried to explain that this is not what I was told, or even emailed. They're reason was that it's an \indicative"interest rate"