DISGUSTED IN THE HORRIBLE SERVICE

I have submitted a claim with SAHL for my borehole...small claim. The borehole box has never been tempered with for ALL the years I live here and been paying for insurance. Now, that there's a "small" claim, SAHL rejects it due to a component in the box they don't approve of. Never mind the hole in the pipe which has nothing to do with the box!!!

Then you have to deal with their call centre!!! OMG!!! what bad service delivery!

They don't get back to you! No way of speaking to you! I am still waiting for the "rejection of claim" letter for a week now!

You have to pay premiums on time monthly but when you claim, it's on their terms!!! lovely...

I am disgusted to the core with this level of service.