Disgusted
<p>This is what SA Home loans claims on their web page:</p> <p> </p> <p>You’ll need to submit all the necessary documents to get the ball rolling,</p> <p><br />SA Home Loans will provide you with an ‘Approval in Principle’ within 2 working days of receiving all your necessary documentation.<br />Within three working days, one of our expert appraisers will value the property</p> <p>What really happens</p> <p> </p> <p>Went through the whole preapproval process which they approved even gave me my expected interest rate etc, I was impressed and so went ahead with the bond application, what a nightmare </p> <p>Was sent an e-mail by a "Senior Property Finance Consultant" called NAVIN OODITH asking me to fill in the application and submitt it with other documents to him.</p> <p>I submitted all my papers on the 11/11/2016</p> <p>Tried phoning him numerous times to follow up but he was never at his desk.</p> <p><br />On the 23/11/2016 having still not heard any at all (no SMS, no email, no phone call, not even a reference number) sent an e-mail to them asking for an update.</p> <p><br />25/11/2016 first ever communication from SA Home Loans to me and it says<br />"We just awaiting the loan to be approved for valuation now."<br />ie its been 14 days since your application and as yet nothing has happened.</p> <p>01/12/2016 Tried contacting ther call centre for help and was told that only he could access my files but he was not avaiable at present.</p> <p>Tried phoning him 3 times between 12 and 3pm yet he never once answered his phone.</p> <p>You cliam "SA Home Loans will provide you with an "Approval in Principle’ within 2 working days of receiving all your necessary documentation."</p> <p>What utter bull**** its been 14 working days and I still dont even have a referance number never mind "approval in Principle"</p>