GD
Gosiame D

1 reviews | Active since Jan 2020

11 Feb 2026, 20:08

Disappointed with SA Home Loans

I am writing to formally lodge a complaint regarding the decline of my home loan application based on the property being registered as “industrial” at the Deeds Office.

The property I am purchasing is a sectional title unit within a residential complex consisting of approximately 200 units, all of which are used for residential purposes.

My application was initially pre-approved, and I understand that the decline occurred during the validation stage due to the property classification.

0
Replies (3)
SA Home Loans
SA Home Loans's reply12 Feb 2026, 07:37
Official
Hi Gosiame.  Thank you for bringing your concerns to our attention. We have referred this to the relevant team, who will be in touch to chat to you further.

Warm Regards
The SA Home Loans Team 
GD
Gosiame D's update12 Feb 2026, 12:52
Reviewer Update
Shambles, even now I haven’t received a call. I throw the towel with SA home loans
SA Home Loans
SA Home Loans's reply12 Feb 2026, 13:02
Official
Hi Gosiame. We have received confirmation that you have spoken to the team leader regarding this matter. Kindly send through your documentation as requested.

Warm Regards
The SA Home Loans Team