NM
Nompumelelo M
1 reviews | Active since Jun 2010
27 Oct 2017, 12:30
CLAIM FEEDBACK
We have lodge a claim with SA Home loans claim#:CL ********** on 25 October 2017, we have emailed ********** all necessary documents as requested, I have called in twice to make a follow up and I'm being told she will email us forms to complete, its been two days I have been awaiting for these forms, I have sent her an email stating: "Could you kindly provide us with feedback regarding the above mentioned claim, we are to depart for a planned trip on Saturday which is tomorrow and the gate along with the motor is our main source of security on our property" she has never acknowledged or sent documents as promised. I NEED FEEDBACK URGENTLY
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Nompumelelo M's updateReviewer Update
01 Nov 2017, 08:55I'M NOT SURPRISED THEY DON'T CARE ABOUT THEIR CLIENTS HENCE MY CLAIM HAS NOT BEEN SORTED OUT TILL TO DATE, HOWEVER THEY WILL HE DEBITING MY ACCOUNT IN TIME WITH NO DELAYS AS THEY WANT PAYMENTS ON THEIR SITE. WORST SERVICE EVER........ WHEN I CALL IN I'M INFORMED THAT THEY ARE BUSY THEY HAVE TO WORK EXTRA SHIFT .... HOW IS THAT MY PROBLEM? I WANT SERVICE DATS ALL.........
NM
Nompumelelo M's update01 Nov 2017, 08:55
Reviewer Update
I'M NOT SURPRISED THEY DON'T CARE ABOUT THEIR CLIENTS HENCE MY CLAIM HAS NOT BEEN SORTED OUT TILL TO DATE, HOWEVER THEY WILL HE DEBITING MY ACCOUNT IN TIME WITH NO DELAYS AS THEY WANT PAYMENTS ON THEIR SITE. WORST SERVICE EVER........ WHEN I CALL IN I'M INFORMED THAT THEY ARE BUSY THEY HAVE TO WORK EXTRA SHIFT .... HOW IS THAT MY PROBLEM? I WANT SERVICE DATS ALL.........