Bond Originator ***** - SA Home Loans (Durban)

There is a lady called Mala Maistry - who introduces herself as a bond originator. she said she would help us with a bond and took R14K from us, even today we still have not received our money back and no bond approval. she is actually working in Admin. I called her branch but no one wants to assist me with her direct manager's details. We are taking legal actions against her. Please help me find her line manager. she works at SA Home loans in Durban, Mala Maistry ( ********** ).