Bond

I am very disappointed with the service provided, We are trying to purchase a property, taking an early pension was communicated prior, you guys still approved the bond made us pay deposit and transfer costs, only later you tell us you cannot proceed without a pension policy? wasn't it wise for you to be transparent with us and advise not to continue until the pension has been paid out and policy issued? you are not trying to consider the frustration of both the purchaser and seller of the place but what SA Home Loans want, no feedback is provide, we always have to follow up and get inconsiderate and rude consultants.