BAD SERVICE

I am very disappointed with the service received by SAHL regarding a gate motor claim as registered on 19 April 2022.No feedback,No updates and still no outcome. Repair quote sent to them and they still cant assist me with the outcome. Me and my family are the ones that struggle daily and must be vigilant at all times in order to ensure our safety then we open/ close the gate.Its today 36 days later, still no outcome and you call this service???