Bad bad bad

So I had to share. I have a bond with bank A, and with the good stuff I heard about SA Homeloans, I gave them a shot to see if they can offer me a better deal. I am paying too much on my bond, and app**** to them to see if I can switch to them. I submitted all documents on 02.07.2019. From day one, I had to follow up constantly on progress. The consultant, I won't mention names, offering me their best service, but this was also false. After some calls, an estimator came out to value my property, which was a slap in the face, the amount he valued my property for. I bought the property in 2017 for R350 000, with substantial extensions to the property, including an outbuilding, they valued it at R500 000, really?? I sent them house prices for properties smaller than mine, selling for R680 000, but that did not help. Needless to say, SA Homeloans was no help, I think it is better negotiating with my current bond holder for better terms. Good luck to anyone trying them for bond switching, a waste of my time, glad its over. No need for the automated response, just happy my experience is over. Thanks