Awful service regarding a claim

<p>It has been over a month since SA Homeloans Insurance supposedly fixed they geyser and the electrics which were damaged as a result of the geyser bursting. The vendors they use is very questionable. I had to pay R150 for a light fitting that their vendor broke - this over and above my claim excess. The other vendor they sent spilt paint all over my drive way which they attempted to clean with my hose pipe and water. The stain is still on the drive way. What bothers me the most is that the light switch is not working - it tripped all the electrics when it was switched on after the vendors apparently fixed it. SAHL Insurance sent the electrician to inspect again. He walked around, looked around and left - leaving the light switch still not working. Everything was in working order before the geyser burst and now it isn't. I was told by the electrician that I must buy a new light switch and get someone to install it. This after paying the claims excess and R150 for a light fitting which the vendor broke and the claims excess!!! I haven't heard from SAHL Insurance in over 2 weeks. They are quick to deduct your monthly premiums but not quick to supply satisfactory service for a claim. Very disappointing service all round.</p>