KM
Kealeboga M

1 reviews | Active since Apr 2020

02 Feb 2026, 11:49

5 months since loan application has been approved and yet no registration has taken place

I am beyond frustrated and regret not going with a traditional bank when purchasing my home. My home loan was approved in September 2025 and to this day SA homeloans has not given the go ahead for the attorneys to proceed with lodgement. SAHM claimed that they are awaiting outstanding documents hence the process is stuck but the attorneys have sent proof that outstanding documents were sent the SAHM a while ago. I am currently stranded with no where to go and have to ask friends to accommodate my family as the rental lease expired in December 2025. Urgent intervention is required in this regard.

0
Replies (2)
SA Home Loans
SA Home Loans's reply02 Feb 2026, 12:16
Official
Hi Kealeboga.  Thank you for taking the time to share your experience. We are truly sorry for the distress, frustration, and disruption this delay has caused you and your family. We fully acknowledge how unacceptable it is to be left without clarity or progress so long after your home loan was approved, especially given the personal circumstances you’ve described. We have referred this matter to the sales team, who will be in touch with you to discuss further.

Warm Regards
The SA Home Loans Team 
KM
Kealeboga M's update03 Feb 2026, 03:01
Reviewer Update
The day ended yesterday and no one got back to me.