SA Home loan insurance POOR SERVICE

SA Home loan insurance is very useless don't subscribe to it, I bought an old house through them not long ago and the garage motto is not working for some reasons they send their evaluator who gave them stupid report that the motto is not working due to poor mantainance issue and I still don't understand why must I be punish for that as I bought the house like that and I have to take the money out of my pocket and fix the motto what annoys me their guy came to my house dismantle that motto and left it untidy everything open like that now it looks untidy , Iam a woman dont even know how to take everthing back to look neat until I gather enough cash to fix now their mess. Iam not going to leave this matter hanging I will escalate it to ombudsman and also to my lawyers if means that will submitt allthe photos of how SA Homeloans insurance work they dismantle and leave it like that for the owner to see to finish, they dont even derseve the one star rating their services is substandard. Iam warning you if you are with them expect the bomb the day you need them, jump the ship if possible.