LF
Luvuyo F
1 reviews | Active since Aug 2023
03 Mar 2026, 15:13
Rejection of my claim for my outside ceiling area
This is the worst insurance ever I put the claim for my outside ceiling few days ago that was damaged by the weather and they reject the claim.. and yes they are always looking for the reason to reject the claim and I've been trying to cancel them since I am not happy with their services but they refused for me to do so they are the worst insurances company I don't want to work with them anymore
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SA Home Loans Insurance's replyOfficial
03 Mar 2026, 15:20Hi Luvuyo. Thank you for bringing this matter to our attention. We are truly sorry to read about your experience and understand how frustrating it must feel to have your claim declined, particularly when the damage was caused by adverse weather conditions. We have referred this to the relevant team, and they will be in touch with you to discuss this matter.
Warm Regards
The SA Home Loans Team
Warm Regards
The SA Home Loans Team
SA Home Loans Insurance's reply03 Mar 2026, 15:20
Official
Hi Luvuyo. Thank you for bringing this matter to our attention. We are truly sorry to read about your experience and understand how frustrating it must feel to have your claim declined, particularly when the damage was caused by adverse weather conditions. We have referred this to the relevant team, and they will be in touch with you to discuss this matter.
Warm Regards
The SA Home Loans Team
Warm Regards
The SA Home Loans Team