nS
nic S
1 reviews | Active since Jan 2026
19 Jan 2026, 19:06
Pathetic unsimethetic service from the WORTS house insurance company
I submitted a claim for storm damage .Cl ***. Very strong wind uprooted trees. It also damaged the flashings protecting the parapits of my house. Jerro Enterprises came to inspect the damage. On 19/01/2026 recieved an e mail rejecting my claim . The reason according to the loose bolts. Fact of tha matter Flashings were ripped of with the anchors still intact. The ones that the flashings were torn from are still in the wall!!!!!. Makesyou wonder what tipe of contractors are on their panal. Never claimed from them for 20 years
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Replies (1)SA Home Loans Insurance's replyOfficial
20 Jan 2026, 07:22Hi Nic. Thank you for taking the time to share your experience regarding your storm damage claim. We sincerely regret the frustration and disappointment this matter has caused you, particularly given your long-standing relationship with us spanning over 20 years. We have escalated this to the relevant team, who will be in touch with you to discuss further.
Warm Regards
The SA Home Loans Team
Warm Regards
The SA Home Loans Team
SA Home Loans Insurance's reply20 Jan 2026, 07:22
Official
Hi Nic. Thank you for taking the time to share your experience regarding your storm damage claim. We sincerely regret the frustration and disappointment this matter has caused you, particularly given your long-standing relationship with us spanning over 20 years. We have escalated this to the relevant team, who will be in touch with you to discuss further.
Warm Regards
The SA Home Loans Team
Warm Regards
The SA Home Loans Team
