Bad

I reported a plumbing issue last week and you guys sent one of your service providers to come and fix whatever I reported, 7 days after the plumber fixed the problem I noticed that there was a water liking from the back of the pipe and then I reported back to the plumber that I am experiencing this kind of problem I am facing, they did the plumber and then I was told that the problem is not covered, but my problem is this liking only occurred after they fixed the other thing and now the plumber told me that I need to get a plumber to come fix because the thing is not covered by insurance but the problem is caused by the plumber, I then reached out to you guys and you told me that the plumber told you guys that the liking has been happening for a while, but when I reported on the 9th of June, there was no liking on the pipe only after the plumber fixed the problem and if indeed the liking was happening before the plumber come to my house, why did the plumber not inform us that there is liking on the pipe and that they can't fix fix it because is not covered, you know why? Because there was no liking to start with l, it only occurred after they fixed and now because they don't want to help they are coming with stories, mind you since I started with you guys this is my first claim and you guys do this to me, we have been paying for the past 3 years and now we claim you come up with stories, mind you I even paid the access fee that they require before they fix

Bad bad service