Telephone numbers provided not in use

I received a call a few month's ago, saying that I have been specially selected to buy a 10 day Holiday voucher for the amount of R400.00. I bought 2 vouchers.<br> Now that I want to do the bookings, all the telephone numbers given on the vouchers has been suspended, or Telkom says that the number has been changed but the number is out of service at the moment.<br> I went onto there website and find a cell number. When I phoned I was told that I have to phone my service provider as there is nothing wrong with there lines. The accommodation given on there website are 80% blocked and therefore you can not go onto there website to check it out. The person I spoke to did not give me a chance to speak at all. All I wanted was to do was to ask a question about the bookings. He was very rude and therefore disconnected our conversation and I am very upset as it seems like this is a ****. He was not interested to find out why I was calling in the first place. The more I told him that I am using up my airtime and would like to come to the point, the more he was trying to teach me how to use the internet, and that took 5 minutes of him talking on my expense and still have no answers to my questions