Mr Smith was so rude

I tried to redeem my SA Getaways voucher I had bought last year, ad filled the voucher and emailed it back to them as required and was told i had to pay booking fee. I rep**** to the email but didn't receive the details as i had requested, so I decide to call the numbers on the voucher but both were out of service. I went to their offices in Durban central and was given a different number, that i called same day and spoke to a Mr Lyle Smith who was so rude beyond belief. 1st he spoke with another person while I was on the line and didn't even ask me to hold, then He shouted at me and said he knows of people like me asking for details to commit *****. All this time I was trying to explain the nature of my call but he ddint wanna hear what I to say, and even threatened to lay a charge against me because I was a ********, and so rudely dropped the phone while still trying to explain myself. Few minutes later i recieved two emails from Mr Smith with banking details that he had said he will never give to me, but no apology at all. I have since decided to not go ahead and redeem my voucher. PLEASE BEWARE OF SA GETAWAY!!!!!