Unprofessional service

<p>On 21 December 2016, Quentin of SA Garagedoors ( ********** 103) advised me that my garage door motor needed replacing. Whether this was so, I'll never know, I suppose. At any rate R5500 later I had a new Centurion garage door motor with a one year guarantee. Last week (23 February 2017) the garage motor started malfunctioning - presumably as a result of all the rain. My partner and I have tried to no avail to get Quentin to honour his one year guarantee which he had flourished with great confidence, and to come out to investigate what the problem is and to repair it. Yesterday he was going to send a team who never arrived. Despite several phone calls, smses and emails, I have had no feedback from Quentin or an explanation for his no-show. In fact when he sees my or my partner's number he simply doesn't pick up. </p> <p>I now am obliged to call out and pay another contractor to fix the motor which is still under guarantee and the repair of which I should not have to pay for. I am extremely unhappy about the unprofessional attitude of SA Garagedoors. Moreover, they are giving Centurion gate motors a bad name. And people should be warned not to make use of their services or to risk getting burned as I have been.</p>