1 reviews | Active since Jun 2012
Unreliable Refund Process & Poor Communication – Not Recommended
I hired SA Furniture for a move scheduled at the end of March. When I had to cancel due to a job offer falling through, I gave early notice. They confirmed I was entitled to a full refund and said it would be processed by the end of March.
That deadline passed without payment. Since then, I’ve received excuse after excuse. They later promised monthly installments starting mid-April—nothing was paid. After pursuing legal action, I received only R2300, a small portion of the total. They then claimed weekly payments would follow, but again, no further payments came through.
Their communication, once polite and responsive, has nearly stopped altogether. It’s been extremely frustrating to deal with.
I do not recommend SA Furniture. If your plans change, expect serious difficulty recovering any money. This experience has been deeply disappointing.
I paid SA Furniture Removals in February for a move I later cancelled. They confirmed I’d get a full refund by the end of March. Months later, I’ve received only small, irregular amounts — less than half of what I paid — and communication has stopped.
I paid SA Furniture Removals in February for a move I later cancelled. They confirmed I’d get a full refund by the end of March. Months later, I’ve received only small, irregular amounts — less than half of what I paid — and communication has stopped.