JC
Jade C
1 reviews | Active since Oct 2019
23 Oct 2019, 00:08
Annoyed with second order arriving with incorrect components
A bit annoyed with Energy experts we ordered 24 of the 200Ah hour batteries, when i ordered i asked them to ensure the lugs come through. Yesterday when the order arrived they were short of 10 lugs which is very annoying. Please guys, attention to detail! Luckily their prices are very good so will still give you 3 stars on this order.
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SA Energy Experts's replyOfficial
05 Nov 2019, 06:47Hi Jade;
As discussed with our support person we have replaced all components at no extra charge including free delivery as well as free delivery on your next order to correct this. As always we will try our best to ensure high levels of customer service.
Kind regards, Consumer Care
As discussed with our support person we have replaced all components at no extra charge including free delivery as well as free delivery on your next order to correct this. As always we will try our best to ensure high levels of customer service.
Kind regards, Consumer Care
SA Energy Experts's reply05 Nov 2019, 06:47
Official
Hi Jade;
As discussed with our support person we have replaced all components at no extra charge including free delivery as well as free delivery on your next order to correct this. As always we will try our best to ensure high levels of customer service.
Kind regards, Consumer Care
As discussed with our support person we have replaced all components at no extra charge including free delivery as well as free delivery on your next order to correct this. As always we will try our best to ensure high levels of customer service.
Kind regards, Consumer Care