Received damaged goods and misprints!!! Customer Service is HORRIBLE.

Worst customer service I've ever experienced!!! Major issues with my order. Been >3 weeks since I logged a complaint about being given several MISPRINTS and items that were already damaged (i.e. seams coming apart), and no response yet. Art department decided that on a HUGE white space of a hat to print the logo minuscule so you couldn't even read the writing. Their job is to design for you - you trust their professional opinion and they mess up your order. I was happy with service before I got my messed up order, but now they don't want to own up to their mistakes and fix them (have been ignoring me for weeks). Super disappointed.