********!!!!!

The customercare consultant named Mondi phoned us repeatedly and offered a free service and asked us to verify our company details. We then received a 1 page form with tiny print and got us to sign and send back which we duly comp****. We understood this to be a free service and some 20 days later received an invoice for R15000. We were obviously annoyed by this and phoned the S A Directorys account department and spoke to a Mr Luke who pointblankly told us that we are liable to pay the R15000. We wanted to take up the issue with Mondi and we were told that ,that is not possible.If we received an invoice within 5 days of signing the form we could have cancelled the contract but they chose to send the invoice at a time that a cancellation was not permitted. He further indicated that failure to pay the account will lead to legal action be taken against us. We have responded via email that we are not going to pay the R15000 as this constitutes a subtle form of dishonesty. We are waiting for a response from them