1 reviews | Active since Mar 2021
SA DIRECTORY---****
A customercare consultant named Mondi called us repeatedly to offer a free service. He was actually a nuisance and asked us to verify our company details which we did. He then sent a 1 page form which had ver small print. Thinking that this was a free service we signed the form and sent it off. Some 20 days later we receive an invoice for R15000. We phoned SA Directorys account dept and spoke to a Mr Luke who insisted that we are liable to pay the R15000. Failure to pay will lead to legal action.We wanted to speak to the sales consultant and were told that ,that was not possible.Had we received the invoice within 5 days of signing the contract we would have cancelled but by sending the invoice late,we have passed the cancellation date.How convenient. We have sent an email saying that we will not pay as we see this as an act short of honesty.We are waiting for a response
