DEBT GUIDANCE BE VERY CAREFULL

People in debt are desperate and being misused. I contacted them after nearly a year stating that I would rather pay everything I owe than pay for the rest of my life. They sent me settlement amount and everything was payed by February 2020. I am struggling to get a letter or proof that I no longer am under debt guidance without any success. So even though I was told my name will be cleared just another lie. BE CAREFULL WHO YOU BELIEVE. THEY ARE LYING AND NOT AT ALL DOING WHAT THEY PROMISSED