SA debt clearance services
Unclaimed Business
|2.7|11 Reviews (last 12 months)|This business does not respond to reviews
SA debt clearance services
Unclaimed Business
|2.7
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, SA Debt Clearance Services draws sharply divided feedback. Satisfied clients praise consultants such as Claudine and Niksha for patient, friendly guidance, regular progress updates and successful removal from debt review. Dissatisfied clients describe a consistent pattern: attentive communication until payment is completed, followed by silence. Complaints centre on clearance certificates not reaching credit bureaus like TransUnion, waits far beyond the quoted seven to twenty one days, unanswered calls, emails and WhatsApp messages, and threats to escalate matters to the National Credit Regulator.
Performance(last 12 months):
Trustindex Rating
3.4NPS Score
-100Unlikely
TrustIndex
3.4
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.7|11 Reviews
Oct '25 - Sep '26
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJ
SH
Siyabonga H
1 reviews | Active since May 2026
13 May 2026, 10:46
****mers it been 3 y...
****mers it been 3 years no feedback after I paid them fully amount
Helpful (0)
|Replies (0)SH
Siyabonga H
1 reviews | Active since May 2026
13 May 2026, 10:46
****mers it been 3 y...
****mers it been 3 years no feedback after I paid them fully amount
0
Replies (0)S
Shaun
1 reviews | Active since Oct 2025
6 May 2026, 12:01
VERY POOR
I read all the positive comments below and agree their service is 10/10 until you pay. Updates regularly and friendly customer service................but wait until you have paid!! I have been waiting almost 6 months for clearance I was told takes 7-21 days. Literally radio silence and zero updates. I asked if it was a **** just so I could stop harassing them for an update. Think twice before using this company
Helpful (0)
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Shaun
1 reviews | Active since Oct 2025
6 May 2026, 12:01
VERY POOR
I read all the positive comments below and agree their service is 10/10 until you pay. Updates regularly and friendly customer service................but wait until you have paid!! I have been waiting almost 6 months for clearance I was told takes 7-21 days. Literally radio silence and zero updates. I asked if it was a **** just so I could stop harassing them for an update. Think twice before using this company
0
Replies (0)TN
Tina N
1 reviews | Active since Jul 2019
9 Apr 2026, 10:12
Unacceptable Customer service
Dear SA Debt Clearance Services, I hope this message finds you well. I am writing to formally place you on notice regarding the unacceptable delays and lack of service in relation to my debt clearance process, which I engaged your company to complete in August 2025. I fulfilled all required payments over a three-month period, and by the end of November 2025, all necessary documentation had been submitted. I was subsequently advised on 15 January 2026 that my clearance certificate would be issued by the following week. While I acknowledge there were system issues at the time, no meaningful progress has been communicated since then. On 13 March 2026, my case was reassigned to Diya, who indicated that letters had been sent to the credit bureaus. However, to date, I have received no confirmation of progress or completion. I have personally followed up with the credit bureaus, including TransUnion, who have explicitly confirmed that they are awaiting submission of my clearance certificate from the responsible debt counsellor. Despite raising this requirement with your office on at least four occasions, no action has been taken, and no response has been received since my last communication on 22 March 2026. This delay is unacceptable and constitutes a failure to deliver the service I paid for within a reasonable timeframe. Accordingly, I hereby demand the following: Immediate submission of my clearance certificate to all relevant credit bureaus; Written confirmation, with proof of submission, that this has been completed; A full status update on my matter within 72 hours of receipt of this letter. Should I not receive a satisfactory response within this timeframe, I will have no alternative but to escalate this matter by lodging a formal complaint with the National Credit Regulator (NCR) and the National Consumer Commission, and to pursue any further legal remedies available to me. Please treat this matter with the urgency it requires.
Helpful (0)
|Replies (0)TN
Tina N
1 reviews | Active since Jul 2019
9 Apr 2026, 10:12
Unacceptable Customer service
Dear SA Debt Clearance Services, I hope this message finds you well. I am writing to formally place you on notice regarding the unacceptable delays and lack of service in relation to my debt clearance process, which I engaged your company to complete in August 2025. I fulfilled all required payments over a three-month period, and by the end of November 2025, all necessary documentation had been submitted. I was subsequently advised on 15 January 2026 that my clearance certificate would be issued by the following week. While I acknowledge there were system issues at the time, no meaningful progress has been communicated since then. On 13 March 2026, my case was reassigned to Diya, who indicated that letters had been sent to the credit bureaus. However, to date, I have received no confirmation of progress or completion. I have personally followed up with the credit bureaus, including TransUnion, who have explicitly confirmed that they are awaiting submission of my clearance certificate from the responsible debt counsellor. Despite raising this requirement with your office on at least four occasions, no action has been taken, and no response has been received since my last communication on 22 March 2026. This delay is unacceptable and constitutes a failure to deliver the service I paid for within a reasonable timeframe. Accordingly, I hereby demand the following: Immediate submission of my clearance certificate to all relevant credit bureaus; Written confirmation, with proof of submission, that this has been completed; A full status update on my matter within 72 hours of receipt of this letter. Should I not receive a satisfactory response within this timeframe, I will have no alternative but to escalate this matter by lodging a formal complaint with the National Credit Regulator (NCR) and the National Consumer Commission, and to pursue any further legal remedies available to me. Please treat this matter with the urgency it requires.
0
Replies (0)TN
Tina N
1 reviews | Active since Jul 2019
13 Jan 2026, 08:43
Terrible service
I am not happy with the service received from this company SA Debt Clearance Services. I have paid them in full and my last comms from them was on the 28th November 2025. Up until yesterday i have sent numerous messages with no response. Seems like a bunch of ****mers
Helpful (0)
|Replies (0)TN
Tina N
1 reviews | Active since Jul 2019
13 Jan 2026, 08:43
Terrible service
I am not happy with the service received from this company SA Debt Clearance Services. I have paid them in full and my last comms from them was on the 28th November 2025. Up until yesterday i have sent numerous messages with no response. Seems like a bunch of ****mers
0
Replies (0)KW
Keenan W
1 reviews | Active since Sept 2024
5 Jan 2026, 09:20
Status removel
I have been sending emails trying to call them and I'm just angry that they can't get back to me on when my STATUS will be cleared it's more that a 2month and I'm paid everything that needed to be paid.
Helpful (0)
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Hilton
1 reviews | Active since Jul 2025
15 Dec 2025, 10:45
I wrote a negative comment on SA DEBT CLEARANCE SERVICES and would like to apologise to SA DEBT CLEARANCE SERVICES for I wrote out of frustration,I highly recommend them to anyone across the country
I wrote a negative comment on SA DEBT CLEARANCE SERVICES and would like to apologise to SA DEBT CLEARANCE SERVICES for I wrote out of frustration,I highly recommend them to anyone across the country.🙌🏻🙌🏻
Helpful (0)
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Hilton
1 reviews | Active since Jul 2025
15 Dec 2025, 10:45
I wrote a negative comment on SA DEBT CLEARANCE SERVICES and would like to apologise to SA DEBT CLEARANCE SERVICES for I wrote out of frustration,I highly recommend them to anyone across the country
I wrote a negative comment on SA DEBT CLEARANCE SERVICES and would like to apologise to SA DEBT CLEARANCE SERVICES for I wrote out of frustration,I highly recommend them to anyone across the country.🙌🏻🙌🏻
0
Replies (0)H