Sold a fancy lie

Hi my name is Sivu I got a call in 2017 from you guys Thusang DC you explained to me about wat u do for your client I was excited wen u signed me up but then wen it came month end I realized that I don't need your assistance regarding my credit assistance I will do it my self ,I sent you guys an email stating that please remove my name I never got a reply from u and this is now frustrating I'm saying it again can you kindly remove my name from debt review I will pay the companies I owe my self and I would like to get a clearance later asap