TN
Thembeka N

1 reviews | Active since Dec 2017

19 Dec 2017, 10:36

******/*****ed

After I got paid on the 15.11.2017 I went to pay my Miladys account only to find that my account is blocked and I can't pay for it at the shop confused and worried went to Standard bank to look for help as it where my bank account is held. The consultant tells me I am under debt review and gives me the details of SA CREDIT ASSESSORS. I have never heard of them or let alone contacted them. When I call them I am told I app**** for the debt review which I asked when and how but there was no response. I requested telephone recording but I haven't received it, I asked if I can cancel, was told to pay R300 and I did. I sent the proof of payment and cancellation letter . Until today my accounts are blocked. I can't get credit from anywhere. My life is on a standstill to top it all on the 15.12.2017 they deducted R2261.79 . They have a Whatsapp number that I have been contacting them on but it proves to be untruthful because I don't get any help from them. The lady that I spoke to is Bongiwe Dlamini. I honestly don't know what to do because this thing I never app**** for it and don't have financial problems to start with. I was ok with my accounts payment. Now I can't do anything. Please help.

0
Replies (3)
Sa credit solutions
Sa credit solutions's reply19 Dec 2017, 12:50
Official

Hi,

Please can you send me an email to ian@sacreditsolutions.co.za and I will see if I can help. Please include your full name and ID number so I can check the systems.

We don't have a Bongiwe Dlamini working for us so we are somewhat confused.

As soon as I receive your email I will look into the matter and assist where I can.

Kind regards

SA credit solutions

I don't beleive we have a

TN
Thembeka N's update19 Dec 2017, 16:46
Reviewer Update
I'm also confused because the lady I spoke with said she's Bongiwe Dlamini and the worse part I call SA CREDIT ASSESSORS everyday asking them to e-mail cancellation letter but still I didn't get it.
Sa credit solutions
Sa credit solutions's reply19 Dec 2017, 16:58
Official

Hi,

We are SA credit solutions pty ltd not sa credit assessors.

So if you are sure its SA credit assessors, I am not sure how we can help, especially if you have paid them a cancellation fee.

If you drop me an email I will respond and give you an escalation process with the NCR.

Kind regards

SA credit solutions