NC
Nicky C

1 reviews | Active since May 2016

12 Aug 2020, 10:56

Misrepresentation

During my initial contact with SA Credit Assessors I was told they offer a interest rate restructure on behalf of the National credit bureau. I spoke to Chana.I was sceptical so I gave a dormant bank account number for the application. I was told if I qualify they would contact me for my correct details if I wanted to take up the offer.

Without my consent they debited my dormant account and called to say my debit order was returned. I told them I didn't agree to it but my installments had been reduced so I left it and gave my correct details. The application turned out to be an actual contract which I have requested and never received.

I app**** for an account for my non profit organization only to find out I'm under actual debit review. I am not in financial difficulty nor can I afford to be under debt review as a director of a NPO.

For cancellation I will have to go to court to clear my name. With lockdown who knows how long it will take.

I believe this was a complete misrepresentation of the product and no other consumers should suffer this.

0
Replies (1)
SA Credit Assessors
SA Credit Assessors's reply21 Oct 2020, 11:45
Official
Good day Nicky,

 We are truly sorry for your experience at our company.

I think i had dealt with your query personally and is currently being resolved.

Kind Regards