LD
Lazola D
1 reviews | Active since Feb 2021
01 Feb 2021, 08:24
Enquiry
Good day
I am currently under involuntary (false advertising) debt review with SA credit assessors. I joined a year and 3 months ago seeking for a consolidation plan. As soon as I realized i was given false information and that the company is actually a debt review company i tried canceling their services but they either ignored me on their WhatsApp or gave me reasons. I could afford my payments then and i can afford them now. I’m done paying some of my creditors and remaining only with my cellphone account. I tried canceling again so i can continue paying it without being under debt review but they say they can cancel but the debt review status will remain until i finish paying my account. I would like to know if there’s an option of canceling the debt review program including the status. I can’t open any accounts and that has been inconveniencing me for over a year.
The person who called me after i was making enquiries looking for debt consolidation to avoid different payment dates told me they offer those services and it won’t affect anything i will still be able to take credit but that was not the case. And I’ve been paying them but my account reflects that I’m in arrears with 8 thousand and something rands.
Helpful (0)
Replies (2)0
Replies (2)
SA Credit Assessors's replyOfficial
01 Feb 2021, 10:49Good day Lazola,
We apologize for your experience with our company. Please contact our offices or email us with your query we will do our best to have this issue resolved as soon as possible.
Kind Regards
We apologize for your experience with our company. Please contact our offices or email us with your query we will do our best to have this issue resolved as soon as possible.
Kind Regards
SA Credit Assessors's reply01 Feb 2021, 10:49
Official
Good day Lazola,
We apologize for your experience with our company. Please contact our offices or email us with your query we will do our best to have this issue resolved as soon as possible.
Kind Regards
We apologize for your experience with our company. Please contact our offices or email us with your query we will do our best to have this issue resolved as soon as possible.
Kind Regards
LD
Lazola D's updateReviewer Update
10 Feb 2021, 15:50I’ve been contacting your people they told me they cannot help me. Below is my quoted recent email that i sent to my creditors after being told by your people that they are not responsible for the balances.
“Good day Connect Fin,
I hope this finds you well. I’m in urgent need for your assistance with my balance for a credit i have with you. For about 15 months I’ve been paying you through SA Credit Assessors and they have been distributing R943 as per your agreement. Initially I was supposed to pay R1360 however I joined them. My balance was just above R19000 the last time i checked but as things stand it’s now over R24000.
With my calculations the payments i have been making should amount to around R13000 and non of the above mentioned balances correspond with that. I need clarity on this matter as it is inconveniencing me.
Here are my details for you to check;*********************
My account is for an iPhone 11 pro max that i took October 2019.
Please look this up.
Thank you for your time and assistance.“
At this point I don’t really care who’s right or wrong. But your people told me they were paying my creditors a proposed 10% interest that was never approved instead of the 27% and my creditors have been working on the 27% since they never approved the 10%.
And i was also informed the balance brought forward by my creditors was just above 24 thousands when i joined and it is still above 24 thousand due to arrears that were a fault from your side.
I tried resolving this peacefully but this is ****************.
All i wanted was to cancel your service and have my name cleared so that i can continue with my life. And i want to point it out to you that the lady who contacted me gave me false information with a guarantee that your company doesn’t blacklist people and a person who called me later after that and claimed to be the manager also confirmed that. I was never unable to pay my creditors and was only looking for consolidation. So I don’t know if this is how you get customers but it’s not right.
This for me seems like i just wasted R13000 of the money i work hard for through a **** from a “legit” company. Please let me know if you cannot assist me with this so that i can take the necessary steps.
“Good day Connect Fin,
I hope this finds you well. I’m in urgent need for your assistance with my balance for a credit i have with you. For about 15 months I’ve been paying you through SA Credit Assessors and they have been distributing R943 as per your agreement. Initially I was supposed to pay R1360 however I joined them. My balance was just above R19000 the last time i checked but as things stand it’s now over R24000.
With my calculations the payments i have been making should amount to around R13000 and non of the above mentioned balances correspond with that. I need clarity on this matter as it is inconveniencing me.
Here are my details for you to check;*********************
My account is for an iPhone 11 pro max that i took October 2019.
Please look this up.
Thank you for your time and assistance.“
At this point I don’t really care who’s right or wrong. But your people told me they were paying my creditors a proposed 10% interest that was never approved instead of the 27% and my creditors have been working on the 27% since they never approved the 10%.
And i was also informed the balance brought forward by my creditors was just above 24 thousands when i joined and it is still above 24 thousand due to arrears that were a fault from your side.
I tried resolving this peacefully but this is ****************.
All i wanted was to cancel your service and have my name cleared so that i can continue with my life. And i want to point it out to you that the lady who contacted me gave me false information with a guarantee that your company doesn’t blacklist people and a person who called me later after that and claimed to be the manager also confirmed that. I was never unable to pay my creditors and was only looking for consolidation. So I don’t know if this is how you get customers but it’s not right.
This for me seems like i just wasted R13000 of the money i work hard for through a **** from a “legit” company. Please let me know if you cannot assist me with this so that i can take the necessary steps.
LD
Lazola D's update10 Feb 2021, 15:50
Reviewer Update
I’ve been contacting your people they told me they cannot help me. Below is my quoted recent email that i sent to my creditors after being told by your people that they are not responsible for the balances.
“Good day Connect Fin,
I hope this finds you well. I’m in urgent need for your assistance with my balance for a credit i have with you. For about 15 months I’ve been paying you through SA Credit Assessors and they have been distributing R943 as per your agreement. Initially I was supposed to pay R1360 however I joined them. My balance was just above R19000 the last time i checked but as things stand it’s now over R24000.
With my calculations the payments i have been making should amount to around R13000 and non of the above mentioned balances correspond with that. I need clarity on this matter as it is inconveniencing me.
Here are my details for you to check;*********************
My account is for an iPhone 11 pro max that i took October 2019.
Please look this up.
Thank you for your time and assistance.“
At this point I don’t really care who’s right or wrong. But your people told me they were paying my creditors a proposed 10% interest that was never approved instead of the 27% and my creditors have been working on the 27% since they never approved the 10%.
And i was also informed the balance brought forward by my creditors was just above 24 thousands when i joined and it is still above 24 thousand due to arrears that were a fault from your side.
I tried resolving this peacefully but this is ****************.
All i wanted was to cancel your service and have my name cleared so that i can continue with my life. And i want to point it out to you that the lady who contacted me gave me false information with a guarantee that your company doesn’t blacklist people and a person who called me later after that and claimed to be the manager also confirmed that. I was never unable to pay my creditors and was only looking for consolidation. So I don’t know if this is how you get customers but it’s not right.
This for me seems like i just wasted R13000 of the money i work hard for through a **** from a “legit” company. Please let me know if you cannot assist me with this so that i can take the necessary steps.
“Good day Connect Fin,
I hope this finds you well. I’m in urgent need for your assistance with my balance for a credit i have with you. For about 15 months I’ve been paying you through SA Credit Assessors and they have been distributing R943 as per your agreement. Initially I was supposed to pay R1360 however I joined them. My balance was just above R19000 the last time i checked but as things stand it’s now over R24000.
With my calculations the payments i have been making should amount to around R13000 and non of the above mentioned balances correspond with that. I need clarity on this matter as it is inconveniencing me.
Here are my details for you to check;*********************
My account is for an iPhone 11 pro max that i took October 2019.
Please look this up.
Thank you for your time and assistance.“
At this point I don’t really care who’s right or wrong. But your people told me they were paying my creditors a proposed 10% interest that was never approved instead of the 27% and my creditors have been working on the 27% since they never approved the 10%.
And i was also informed the balance brought forward by my creditors was just above 24 thousands when i joined and it is still above 24 thousand due to arrears that were a fault from your side.
I tried resolving this peacefully but this is ****************.
All i wanted was to cancel your service and have my name cleared so that i can continue with my life. And i want to point it out to you that the lady who contacted me gave me false information with a guarantee that your company doesn’t blacklist people and a person who called me later after that and claimed to be the manager also confirmed that. I was never unable to pay my creditors and was only looking for consolidation. So I don’t know if this is how you get customers but it’s not right.
This for me seems like i just wasted R13000 of the money i work hard for through a **** from a “legit” company. Please let me know if you cannot assist me with this so that i can take the necessary steps.