Buffalo courier ****med me my parcel from shein

My name is Lindiwe Hendrickes, I ordered at shein last month and I haven't received my order from they buffalo courier company, I have called, emailed and on they Facebook but I can't hold them is been 4 weeks now waiting for my order to be delivered, I have seen or heard of company with such Poor poor service like this company since I was born, BUFFALO COURIER is ******** people, I really the think that they take and use this orders,.