CO
Christel O

1 reviews | Active since Oct 2011

19 Oct 2016, 14:34

Very poor customer services!!

<p>A few days ago I contacted Riaan for a Nissan double cab at S4.</p> <p>He did not sound interested in the deal and yet I sent him all the docs.</p> <p>Nothing - not a whisper. Today I follow up. Nope nothing resent email - oh yes he got it BUT I HAD TO PHONE HIM AND FOLLOW UP WITH HIM</p> <p>Again no response on email</p> <p>Go to their website, see more vehicles .... go to showroom.</p> <p>SO appartanly if you are not buying a 6 digit vehicle you are not worth their time and service.</p> <p>As my husband was NOT wearing a suit and tie he was treated like *******. The nissan was no where to be seen and the Ford was sold (that is still on their website as at 12:00 today)</p> <p> </p> <p>Really? In today's world you treat a customer like ****?</p> <p> </p> <p>I am just checking - but I am sure these guys work on a type of commision? Am I not the person paying that commision??</p> <p> </p> <p>I have tried contacting the store via their Live Chait ... apparantly thats not very live at the moment as he has not responded to me and that has been 10 minutes</p> <p> </p>

0
Replies (1)
S4 Auto
S4 Auto's reply19 Oct 2016, 15:55
Official

Hi Christel,

I really cannot understand how anyone could have treated someone so humble like you badly, after having a decent conversation with you , I am utterly disgusted if you had a bad experience.

As discussed, I am here and willing to offer you my personal assistance .

looking forward to a cup of coffee with you and your husband.

Thank You.

Mohammed

S4 Auto.