1 reviews | Active since May 2016
BIGGEST *****S IN THE BIKE BUSINESS UNTIL PROVEN OTHERWISE
<p>I bought a 2003 triumph daytona 955i on 4 December 2015. When the bike was delivered the engine management light stayed on. I had to sort it out by myself. The battery was replaced, as a wrong battery (low amps) were fitted. Electrical contacts were replaced. Spark plugs were replaced as the spark plugs were in a terrible state. I payed over R2000 to fix the bike. It is still overheating on very short distances. I only started riding the bike on 13 Jan, as i was waiting for my license. Since I had the bike, it has done only 374km. The bike has blown top gaskets. this bike was sold, and I was charged for a pre-delivery service? They sold a faulty bike to me (although it was nowhere mentioned that the bike was faulty.</p> <p> </p> <p>I would advise people to STAY AWAY from s4 Wish I could give them a -5 star rating</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
UNTIL PROVEN OTHERWISE........
Firstly Mr. Voges, I am Riaan Sadie, the Dealer Principal at S4 Lifestyle in Boksburg and I take huge offence to your allegations and calling us “Biggest *****s in the business”! I have been with S4 Auto for almost ten years and I pride myself in the fact that we are one of the most transparent and reputable Dealerships in South Africa. I am puzzled as to why it has taken you seven months to bring these concerns; you allegedly have, to everybody’s attention and not directly to me from the beginning??? In the event that you had brought this matter to my attention in December 2015 when you received the bike, I would surely have resolved your concerns immediately. We give a standard warranty valid for 30 days from date of delivery due to the fact that we sell used bikes and these types of issues are imminent and do happen. I would just like to clarify that had you made contact with me, I would have offered you the option of a deal cancellation with a full refund, in the unlikely event that we weren’t able to repair your bike to your satisfaction.
I have just reviewed all electronic correspondence between yourself and my Salesman Willem Bronkhorst. I refer to your email dated 12 December 2015 where you say “Al wat fout is, is die los kabel en enjin management liggie wat brand”.
I would like to take this opportunity in assuring you that this is the first time that I have been made aware of your situation during the past seven months. I will gladly call you on a one on one basis and see how we can reach an amicable resolution to this situation.
Regards
Riaan Sadie
S4 Lifestyle
**********
UNTIL PROVEN OTHERWISE........
Firstly Mr. Voges, I am Riaan Sadie, the Dealer Principal at S4 Lifestyle in Boksburg and I take huge offence to your allegations and calling us “Biggest *****s in the business”! I have been with S4 Auto for almost ten years and I pride myself in the fact that we are one of the most transparent and reputable Dealerships in South Africa. I am puzzled as to why it has taken you seven months to bring these concerns; you allegedly have, to everybody’s attention and not directly to me from the beginning??? In the event that you had brought this matter to my attention in December 2015 when you received the bike, I would surely have resolved your concerns immediately. We give a standard warranty valid for 30 days from date of delivery due to the fact that we sell used bikes and these types of issues are imminent and do happen. I would just like to clarify that had you made contact with me, I would have offered you the option of a deal cancellation with a full refund, in the unlikely event that we weren’t able to repair your bike to your satisfaction.
I have just reviewed all electronic correspondence between yourself and my Salesman Willem Bronkhorst. I refer to your email dated 12 December 2015 where you say “Al wat fout is, is die los kabel en enjin management liggie wat brand”.
I would like to take this opportunity in assuring you that this is the first time that I have been made aware of your situation during the past seven months. I will gladly call you on a one on one basis and see how we can reach an amicable resolution to this situation.
Regards
Riaan Sadie
S4 Lifestyle
**********
I will respond with a e-mail
I will respond with a e-mail
Riaan Sadie did contact me and a resolution was found. The problem is finally settled now. Thank you
Riaan Sadie did contact me and a resolution was found. The problem is finally settled now. Thank you