1 reviews | Active since Feb 2010
Annoyed and Disgusted
Issues and more issues is all I have experienced since my purchase from S4 Auto. I bought my car in March 2014 and since have complained about my car being very un-roadworthy. S4 Auto assured me that my Car passed its AA test the second time around after they fixed 3 buckled Rims, before I took delivery of the car. My car has since been to BMW Cresta 3 time and in November 2014, I was advised by BMW that my Rims are still buckled. S4 Auto picked up my car from BMW and re-assured me again that they sent my 2 back Rims to be repaired (Of which they covered half the cost and I covered half) Still my car is a danger and very unsteady. Today my car is back at BMW and I have been advised again that my buckled Rims were never sorted out and further to that, my car was bumped at the back causing a Bent trailer Arm and due to both the buckled Rims and Trailer arm, I feel so unsafe when driving this car. Why the hell would S4 Auto sell cars to clients knowing this is not road worthy, and then lie that the car has been fixed when I get a different view from BMW. S4 Auto you have no ethics of doing business if this is how you treat your clients!!!! I am utterly disgusted
Speaking of ethics, the following facts should be taken into consideration. Delivery of your car was done in March of 2014, at that stage the vehicle went trough a quality check and an aa rwc, the issues you are referring to(mags) was rectified and passed by Bmw,8 months later you accused us of not repairing the car, we took the liberty in making sure we rectified the problem only to find out that the wheel had been damaged at a different spot, we did not leave it there, as it was not our fault we accommodated half the repair and on delivery of the car back to you , it was test driven by you and you signed for it. It is now exactly 4 months and after you have driven over 20000km with the car , the same persists, we cannot guarantee the condition of our roads. If my dealership did not assist you I would've have been disgusted, it is obvious that something has happened after the repair, with all due respect the roads are a hazard, if you want my assistance call me personally and we can guide you to the right people to sort it out.
You're in motoring excellence
Mohammed
Speaking of ethics, the following facts should be taken into consideration. Delivery of your car was done in March of 2014, at that stage the vehicle went trough a quality check and an aa rwc, the issues you are referring to(mags) was rectified and passed by Bmw,8 months later you accused us of not repairing the car, we took the liberty in making sure we rectified the problem only to find out that the wheel had been damaged at a different spot, we did not leave it there, as it was not our fault we accommodated half the repair and on delivery of the car back to you , it was test driven by you and you signed for it. It is now exactly 4 months and after you have driven over 20000km with the car , the same persists, we cannot guarantee the condition of our roads. If my dealership did not assist you I would've have been disgusted, it is obvious that something has happened after the repair, with all due respect the roads are a hazard, if you want my assistance call me personally and we can guide you to the right people to sort it out.
You're in motoring excellence
Mohammed