NEVER and I mean NEVER use Ryk's Electrical

On the 22 December 2014 Ryk's Electrical came to collect my Defy washing Machine to be repaired - they said it would not be fixed before Christmas which was completely understandable and I agreed with that - I waited for the new year to phone and follow up with them, they told me that Defy head office in Pretoria does not have stock, I then waited a further week and followed up again still no motor for my machine, I then phoned 2 weeks later and received yet another excuse stating that the motor they received from Defy was broken and that they would have to use my motor and add a part to it which should take approx. 2 days I then phoned back 2 days later and alas another excuse was made up, not once did they phone me to let me what was happening, so yesterday being fed up with all the excuses. I phoned and threatened to put their bad service on Hellopeter where I was told I must have my facts straight before I do that (the arrogance & cheek), I then received a phone call an hour later saying that my washing machine is ready and will be delivered today. Why does it have to take a threat to get any service??? So I have followed through with my threat and have put this on HelloPeter!!