Bad Photography, Videoing and Vulgar Attitude

In October 2014 I got married and Baderoonisha was hired to do the photos and video And she was Paid in Full before the wedding date. However she came but to her quality and service was appalling. My coffee table book only has repeated photos and yet we went to her and sat for 6 hours doing only the photos and when the finished result came it was so disappointing. and when we told her, her response is she cant do anything. we had to give her the music for the video which we did in 2015, also we gave her list and we sat with her for 5 hours placing the songs for the video and while been there when my husband ask her to do something her response was \**** no that's too much of work". Is that how you speak to your clients. Anyway when the video came its was even more pathetic. the songs were repeated our entrance songs were not what we chose and her quality was blur and she focused on unnecessary things like 20 min on colleagues at the tea table almost like she forgot. I immediately contacted her it was 23-11-2015 at 19.14pm as she delivered the video that same afternoon and to date she has not responded nor tried to make any effort in fixing her ******* mess. I even sent her an sms """